Modern Treasury - Partner Issue: Delayed transaction importing for Increase accounts. – Incident details

All systems operational

Partner Issue: Delayed transaction importing for Increase accounts.

Resolved
Degraded performance
Started about 4 years agoLasted about 2 hours

Affected

Platform/API

Degraded performance from 3:43 PM to 5:18 PM

Updates
  • Resolved
    UTC
    Resolved

    On May 20, 2022, the issue was resolved at 10:00 AM PT.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We have identified the issue and are working on a fix.

  • Investigating
    UTC
    Investigating

    Transaction importing with Increase accounts is experiencing degraded performance. We are investigating.