Modern Treasury - Payment Order transmission is failing at JPMC API for Wires, EFTs, and ACHs – Incident details

Payment Order transmission is failing at JPMC API for Wires, EFTs, and ACHs

Resolved3 hours 29 minutes

Affected

Platform/API

Operational from 6:56 PM to 10:26 PM

  • ResolvedUTC

    This incident has been resolved and Payment transmission has been restored.

  • MonitoringUTC

    We have deployed the fix and are closely monitoring for any issues. We are seeing successful payment transmission.

  • IdentifiedUTC

    We have identified a recent deploy that has affected the Payment Order transmission for JPMC API Wires, EFTs, and ACHs. We are deploying the fix now.

    Payments at all other banks are unaffected. Payments for JPMC SFTP transmission is also unaffected.