Modern Treasury - Increased API Failures – Incident details

All systems operational

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Increased API Failures

ResolvedDegraded performance30 minutes

Affected

Platform/API

Degraded performance from 1:23 AM to 1:54 AM

Ledgers API

Degraded performance from 1:23 AM to 1:54 AM

  • ResolvedUTC

    Between 18:11 and 18:37 we saw an increase in API error rates in us000. This mostly impacted operations related to ledgers listing. We have completed reverting the suspected database operation.

  • MonitoringUTC

    We've identified a potential fix involving the rollback of a database optimization. Error levels are steadily decreasing and monitoring is ongoing.

  • IdentifiedUTC

    Only affecting customers in cell us000

  • InvestigatingUTC
    We are currently investigating this incident.