Modern Treasury - Delayed IPD creation for JPMC & Texas Capital Customers – Incident details

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Delayed IPD creation for JPMC & Texas Capital Customers

ResolvedDegraded performance3 hours 1 minute

Affected

Platform/API

Degraded performance from 2:32 PM to 5:34 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We've identified the problem and are actively working on a fix.

  • InvestigatingUTC

    We have identified that Incoming Payment Details are not being created at JPMorgan Chase and Texas Capital Bank. We are currently investigating.