Modern Treasury - Elevated Reconciliation Delays – Incident details

Elevated Reconciliation Delays

ResolvedDegraded performance2 hours 43 minutes

Affected

Platform/API

Degraded performance from 6:56 PM to 9:40 PM

  • ResolvedUTC

    This is now resolved.

  • MonitoringUTC

    A fix has been deployed.

  • IdentifiedUTC

    Our engineers have identified the cause of the problem and are working on a fix.  Affected Transactions have been manually reconciled.

  • InvestigatingUTC

    Customers who are utilizing both the Ledgers and Payments product together are experiencing reconciliation delays or incomplete reconciliation. Engineering is actively investigating at this time.