Modern Treasury - Partner Issue: Delayed transaction importing for Increase accounts. – Incident details

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Partner Issue: Delayed transaction importing for Increase accounts.

ResolvedDegraded performance1 hour 35 minutes

Affected

Platform/API

Degraded performance from 3:43 PM to 5:18 PM

  • ResolvedUTC

    On May 20, 2022, the issue was resolved at 10:00 AM PT.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We have identified the issue and are working on a fix.

  • InvestigatingUTC

    Transaction importing with Increase accounts is experiencing degraded performance. We are investigating.