Modern Treasury - High Application and API Latencies – Incident details

Experiencing partially degraded performance

High Application and API Latencies

Resolved
Degraded performance
Started over 2 years agoLasted about 2 hours

Affected

Platform/API

Degraded performance from 12:21 PM to 2:02 PM

Ledgers API

Degraded performance from 12:21 PM to 2:02 PM

Updates
  • Resolved
    Resolved

    We have resolved the underlying issue at the source of the latencies.

  • Monitoring
    Monitoring

    The high latencies have subsided. API performance is returning to normal. We are continuing to monitor.

  • Investigating
    Investigating

    We are currently investigating this incident.

    The previous incidents were automatically generated from one of our monitoring tools. We apologize for the numerous emails. The check had entered a middling state where it passed and then failed several times as the latency of the responses changed.