Modern Treasury - High Application and API Latencies – Incident details

All systems operational

High Application and API Latencies

Resolved
Degraded performance
Started almost 4 years agoLasted about 2 hours

Affected

Platform/API

Degraded performance from 12:21 PM to 2:02 PM

Ledgers API

Degraded performance from 12:21 PM to 2:02 PM

Updates
  • Resolved
    UTC
    Resolved

    We have resolved the underlying issue at the source of the latencies.

  • Monitoring
    UTC
    Monitoring

    The high latencies have subsided. API performance is returning to normal. We are continuing to monitor.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

    The previous incidents were automatically generated from one of our monitoring tools. We apologize for the numerous emails. The check had entered a middling state where it passed and then failed several times as the latency of the responses changed.