Modern Treasury - Partner Issue: JPMC file transmission delays and increased API latency – Incident details

Partner Issue: JPMC file transmission delays and increased API latency

ResolvedDegraded performance

Affected

Platform/API

Operational from 2:00 PM to 2:00 PM

  • ResolvedUTC

    The issue has been resolved by JPMC.

  • UpdateUTC

    No change in status. JPMC is still experiencing delays for file transmissions and increased latency on the API for balances, transactions, and various payment initiation.

    Modern Treasury will continue to monitor and provide updates as we receive them.

  • MonitoringUTC

    Host to host file transfers continue to be impacted (transactions & balances) along with API responses. Various payments are experiencing disruptions as well. Root cause is still unknown; JPMC is continuing to investigate.

    Modern Treasury will continue to monitor and provide updates as we receive them.

  • IdentifiedUTC

    JPMC is experiencing delays for files transmissions and increased latency for API responses. JPMC is aware of the issue and is working on a resolution.

    Internal Accounts at JPMC may experience delays in balances, transactions, payment statuses.

    Modern Treasury will continue to monitor the incident and provide updates as we receive them.