Modern Treasury - Elevated Reconciliation Delays – Incident details

All systems operational

Elevated Reconciliation Delays

Resolved
Degraded performance
Started 3 months agoLasted about 2 hours

Affected

Platform/API

Operational from 3:26 PM to 5:49 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    With the increased processing rate the reconciliation backlog should be processed ~1 hour.

  • Identified
    Identified

    We have identified and quarantined the issue. The reconciliation processing rate is improving.

  • Investigating
    Investigating

    We have detected delays in our reconciliation system and are working to resolve the issue.