Elevated Reconciliation Delays

Resolved

Degraded performance

Started about 1 year agoApril 30, 2025Lasted about 3 hours6:569:40 PMUTC

Affected

Platform/API

Updates

Resolved
April 30, 2025 at 9:40 PMUTC
Resolved
April 30, 2025 at 9:40 PMUTC
This is now resolved.
Monitoring
April 30, 2025 at 9:00 PMUTC
Monitoring
April 30, 2025 at 9:00 PMUTC
A fix has been deployed.
Identified
April 30, 2025 at 7:23 PMUTC
Identified
April 30, 2025 at 7:23 PMUTC
Our engineers have identified the cause of the problem and are working on a fix. Affected Transactions have been manually reconciled.
Investigating
April 30, 2025 at 6:56 PMUTC
Investigating
April 30, 2025 at 6:56 PMUTC
Customers who are utilizing both the Ledgers and Payments product together are experiencing reconciliation delays or incomplete reconciliation. Engineering is actively investigating at this time.

Modern Treasury - Elevated Reconciliation Delays – Incident details