Modern Treasury - Service Disruption: App and API Timeouts – Incident details

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Service Disruption: App and API Timeouts

ResolvedPartial outage3 hours 42 minutes

Affected

Platform/API

Partial outage from 12:06 PM to 3:48 PM

Ledgers API

Partial outage from 12:06 PM to 3:48 PM

  • ResolvedUTC

    This incident has been resolved. The root cause was identified.

  • InvestigatingUTC

    Between approximately 7:06 AM and 7:47 AM PT, we experienced timeout issues affecting the app and API. During this time, users may have seen the app as unavailable. The root cause is not yet known, and our team is actively investigating. We’ll provide updates as we learn more.