Modern Treasury - Elevated Reconciliation Delays: cell us005 – Incident details

All systems operational

Elevated Reconciliation Delays: cell us005

Resolved
Major outage
Started 17 days agoLasted about 2 hours

Affected

Platform/API

Degraded performance from 5:10 PM to 7:02 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified and quarantined the issue. The reconciliation processing rate is improving.

  • Investigating
    Investigating

    We have detected delays in our reconciliation system impacting customers on cell us005 and are working to resolve the issue.

    You can find your cell number on the settings page of the Modern Treasury app.