Modern Treasury - Elevated Reconciliation Delays – Incident details

Elevated Reconciliation Delays

Resolved
Major outage
Started 9 months agoLasted 143 hours 47 minutes
Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    UTC
    Update
    We are currently investigating this incident.
  • Investigating
    UTC
    Investigating

    We have detected delays in our reconciliation system impacting customers on cell {{us001}} and are working to resolve the issue.


    Reconciliation is continuing to process, but transactions may take longer than usual to reconcile after creation. Our team is actively investigating the cause and monitoring system performance.


    You can find your cell number on the settings page in the Modern Treasury application.