Modern Treasury - Elevated Reconciliation Delays: cell us001 – Incident details

All systems operational

Elevated Reconciliation Delays: cell us001

Resolved
Degraded performance
Started 2 months agoLasted about 4 hours

Affected

Platform/API

Degraded performance from 4:19 PM to 8:15 PM

Ledgers API

Operational from 4:19 PM to 8:15 PM

Push to Warehouse

Operational from 4:19 PM to 8:15 PM

Marketing Website

Operational from 4:19 PM to 8:15 PM

Third Party Services

Operational from 4:19 PM to 8:15 PM

Payments: Partner Bank

Operational from 4:19 PM to 8:15 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We have detected delays in our reconciliation system impacting customers on cell us001 and are working to resolve the issue.

    You can find your cell number on the settings page of the Modern Treasury app.