Modern Treasury - Delays In Processing Incoming Transactions & Incoming Payment Details – Incident details

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Delays In Processing Incoming Transactions & Incoming Payment Details

ResolvedPartial outage4 hours 52 minutes

Affected

Platform/API

Partial outage from 6:45 PM to 11:37 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are currently investigating a delay in ingestion for certain bank integrations. Beginning at approximately 11:30 AM ET on July 21, 2026, customers may see a delay in information appearing in the dashboard and API. Outgoing payments and payment origination are not affected.

    Customers in cells US001, USW2-04, US002, and US005 may be impacted. You can find your cell number on the settings page of the Modern Treasury app.