Modern Treasury - Delays In Processing Incoming Transactions & Incoming Payment Details – Incident details

All systems operational

Delays In Processing Incoming Transactions & Incoming Payment Details

Resolved
Partial outage
Started 26 days agoLasted about 5 hours

Affected

Platform/API

Partial outage from 6:45 PM to 11:37 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We are currently investigating a delay in ingestion for certain bank integrations. Beginning at approximately 11:30 AM ET on July 21, 2026, customers may see a delay in information appearing in the dashboard and API. Outgoing payments and payment origination are not affected.

    Customers in cells US001, USW2-04, US002, and US005 may be impacted. You can find your cell number on the settings page of the Modern Treasury app.