Modern Treasury - Errors Approving Payment Orders – Incident details

All systems operational

Errors Approving Payment Orders

Monitoring
Partial outage
Started about 1 hour ago

Affected

Platform/API

Major outage from 6:42 PM to 6:43 PM, Operational from 6:43 PM to 6:44 PM, Partial outage from 6:44 PM to 6:55 PM, Operational from 6:55 PM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We identified an issue affecting the Payment Order approval pages in the Modern Treasury dashboard. Beginning at approximately 2:00 PM ET on August 3, 2026, customers may see errors when approving a Payment Order, a blank Payment Order detail view, or an empty "pending my approval" list.

    Payment origination and the processing of already-approved payments are not affected. Customers in all cells may be impacted. A fix is currently deploying, and we will provide an update shortly.