Modern Treasury - Sandbox Payments – Incident details

All systems operational

Sandbox Payments

Resolved
Degraded performance
Started 3 days agoLasted about 3 hours

Affected

Platform/API

Degraded performance from 4:11 PM to 6:57 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We identified an issue in the sandbox environment where payment orders become stuck in a processing state after an underlying processing failure. Production environments are unaffected. The team identified the cause and is working on a fix.