Modern Treasury - Elevated Reconciliation Delays: cell us005 – Incident details

Elevated Reconciliation Delays: cell us005

ResolvedMajor outage1 hour 52 minutes

Affected

Platform/API

Degraded performance from 5:10 PM to 7:02 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We have identified and quarantined the issue. The reconciliation processing rate is improving.

  • InvestigatingUTC

    We have detected delays in our reconciliation system impacting customers on cell us005 and are working to resolve the issue.

    You can find your cell number on the settings page of the Modern Treasury app.