Modern Treasury - Elevated Reconciliation Delays – Incident details

Elevated Reconciliation Delays

ResolvedMajor outage143 hours 47 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • UpdateUTC
    We are currently investigating this incident.
  • InvestigatingUTC

    We have detected delays in our reconciliation system impacting customers on cell {{us001}} and are working to resolve the issue.


    Reconciliation is continuing to process, but transactions may take longer than usual to reconcile after creation. Our team is actively investigating the cause and monitoring system performance.


    You can find your cell number on the settings page in the Modern Treasury application.