All systems operational

Platform/API

Operational

Ledgers API

Operational

Compliance API

Operational

Push to Warehouse

Operational

Marketing Website

Operational

Notice history

Feb 2023

An automated up-time check has failed. (False Positive)
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    The Modern Treasury application and API may be experiencing degraded performance. We are investigating.

An automated up-time check has failed. (Plaid Server Errors)
  • Resolved
    Resolved

    Plaid has resolved the issue

  • Monitoring
    Monitoring

    Plaid has implemented a fix and they are monitoring the issue.

  • Identified
    Identified

    https://status.plaid.com/incidents/5hmjqm2h2nlp

    Plaid is experiencing API Errors. API calls against Modern Treasury using a Plaid integration will fail; everything else is operational.

Notice - Plaid Planned Maintenance
  • Resolved
    Resolved

    https://status.plaid.com/incidents/kq147hcgkrgl

    Plaid is planning maintenance from 9:00pm to 1:00am PT from Tuesday, February 21st to February 22nd, 2023. During this time, API calls against Modern Treasury using a Plaid Integration may fail; everything else will continue to be operational.

An automated up-time check has failed. (Plaid scheduled maintenance)
  • Resolved
    Resolved
  • Identified
    Identified

    From 12:25 am PT to 12:38 am PT, Plaid was down for maintenance, causing API requests to Plaid to fail.

  • Investigating
    Investigating

    Plaid API is down for maintenance.

Jan 2023

No notices reported this month

Dec 2022

API and Application Outage
  • Resolved
    Resolved

    We identified and resolved a misconfiguration with our network settings. We just resolved the issue!

  • Investigating
    Investigating

    The Modern Treasury API and Application may be experiencing degraded performance. We are investigating.

Scheduled Maintenance: Software Upgrade
  • Completed
    December 11, 2022 at 9:09 AM
    Completed
    December 11, 2022 at 9:09 AM

    Maintenance for Redis has completed successfully. Actual downtime was 21 seconds.

  • In progress
    December 11, 2022 at 8:15 AM
    In progress
    December 11, 2022 at 8:15 AM

    Maintenance is now in progress

  • Planned
    December 11, 2022 at 8:15 AM
    Planned
    December 11, 2022 at 8:15 AM

    This is due to a scheduled upgrade of a Redis cluster to a newer software version. Such planned upgrades are part of our maintenance routine as we stay ahead of EOL schedules and ensure that we are always up-to-date on security patches.

    During this time, the platform will be inaccessible. All operations will resume immediately after the maintenance window.

An automated up-time check has failed. (False positive)
  • Resolved
    Resolved

    The issue was caused by a disruption in a downstream provider, but this only affected our uptime check. No customer was impacted.

  • Investigating
    Investigating

    The Modern Treasury application and API may be experiencing degraded performance. We are investigating.

Dec 2022 to Feb 2023