Modern Treasury - Notice history

Platform/API - Operational

Ledgers API - Operational

Compliance API - Operational

Push to Warehouse - Operational

Marketing Website - Operational

Notice history

Oct 2024

Modern Treasury API: Elevated error rate
  • Resolved
    Update

    This issue has been resolved.

  • Resolved
    Resolved

    We've identified a ~10-minute period of elevated API errors impacting customers in cell us001 starting at ~2:01pm PDT. We have determined this was temporary and is now resolved.

    You can find your cell number on the settings page of the Modern Treasury app.

Sep 2024

Aug 2024

Scheduled Maintenance: Push to Warehouse
  • Completed
    August 21, 2024 at 2:00 AM
    Completed
    August 21, 2024 at 2:00 AM
    Maintenance has completed successfully
  • In progress
    August 21, 2024 at 12:00 AM
    In progress
    August 21, 2024 at 12:00 AM
    Maintenance is now in progress
  • Planned
    August 21, 2024 at 12:00 AM
    Planned
    August 21, 2024 at 12:00 AM

    A Push to Warehouse maintenance window will take place per our regular schedule next week, on Tuesday 8/20, from 5 to 7 PM PST.


    We plan to make the following changes during this time:

    • Cease syncing ledger_transactions records with a ledgerable_type of PaymentOrderAttempt. New ledger_transactions records associated with a Modern Treasury Payment Order will have a ledgerable_type of PaymentOrder, and their respective ledgerable_id values will identify the relevant Payment Order. By default, this change will apply only to newly-synced records. Please contact Modern Treasury Support if you would like for us to re-sync historical ledger_transactions records to ensure they also reflect this change.

    • Cease syncing the ledger_account_balances table, which does not contain meaningful Ledger balance information. ledger_entries is and will remain authoritative with respect to account balances.

    • Perform a one-off resync of the payment_orders table, to address a bug that made it possible in rare cases for transaction_ids to become out-of-sync with our application database.

    • Add a transaction_id column to the incoming_payment_details table, and perform a one-off re-sync of the table to ensure the field is populated correctly on historical records.

    Regularly-scheduled warehouse transfers may be delayed for the duration of the maintenance window (up to two hours).

    Please reach out to support@moderntreasury.com with any questions or concerns regarding the scope of this change.

Aug 2024 to Oct 2024

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