Modern Treasury - Notice history

All systems operational

Platform/API - Operational

Ledgers API - Operational

Push to Warehouse - Operational

Marketing Website - Operational

Notice history

View current status

Nov 2025

Elevated Reconciliation Delays: cell us005
ResolvedMajor outage1 hour 52 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We have identified and quarantined the issue. The reconciliation processing rate is improving.

  • InvestigatingUTC

    We have detected delays in our reconciliation system impacting customers on cell us005 and are working to resolve the issue.

    You can find your cell number on the settings page of the Modern Treasury app.

APP: Inability to Approve Payment Orders
ResolvedDegraded performance26 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We're actively investigating issues related to Payment Order approvals.

NOV20
Database maintenance
CompletedMaintenance20 minutes
  • CompletedNovember 20, 2025 at 5:35 AMUTC
    Maintenance has completed successfully
  • PlannedNovember 20, 2025 at 5:15 AMUTC

  • In progressNovember 20, 2025 at 1:07 AMUTC

    This moved from 8pm-9:15pm PT

App and API Connectivity Issues
ResolvedPartial outage54 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC
    We are currently investigating this incident.
Cross River Bank is investigating a disruption of COS services
ResolvedPartial outage1 hour 11 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Cross River Bank is currently investigating a disruption of COS services impacting wires being sent from Modern Treasury through CRB.  For more details, CRB's status page is located here.

Oct 2025

OCT26
Database Upgrade in cell us001
CompletedMaintenance1 hour
  • CompletedOctober 26, 2025 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progressOctober 26, 2025 at 3:00 AMUTC
    Maintenance is now in progress
  • PlannedOctober 26, 2025 at 3:00 AMUTC
    We are planning for a scheduled maintenance during that time.
OCT26
Scheduled Maintenance: Network Operations
CompletedMaintenance3 hours
  • CompletedOctober 26, 2025 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progressOctober 26, 2025 at 3:00 AMUTC
    Maintenance is now in progress
  • PlannedOctober 26, 2025 at 3:00 AMUTC
    We are planning for a scheduled maintenance during that time.
OCT26
Database Upgrade in cell us001
CompletedMaintenance
  • PlannedOctober 26, 2025 at 3:00 AMUTC

    Modern Treasury will perform database maintenance in cell us001 on October 25th at 8PM PT.

    All systems are expected to remain fully operational. However, some users may experience brief periods of increased latency during the upgrade. Normal operations will resume immediately after the maintenance window.

  • CompletedOctober 12, 2025 at 4:00 AMUTC
    Maintenance is now in progress
  • In progressOctober 12, 2025 at 3:00 AMUTC
    Maintenance is now in progress
OCT22
Push To Warehouse
CompletedMaintenance2 hours
  • UpdateOctober 22, 2025 at 2:04 AMUTC

    Maintenance has completed successfully.
    All planned changes were made except for the following change
    - Add reconciliation_status to incoming_payment_details

    We ran into some issues with this and reconciliation_status was not added to incoming_payment_details . This will be added during the next maintenance window.

  • CompletedOctober 22, 2025 at 2:00 AMUTC
    Maintenance has completed successfully
  • In progressOctober 22, 2025 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedOctober 22, 2025 at 12:00 AMUTC

    We will be conducting regular Push to Warehouse maintenance on Tuesday 10/21, from 5-7 PM PST. Transfers may be delayed during this time. We plan to make the following changes:

    • Add reconciliation_status to incoming_payment_details, returns, payment_orders and reversals

    • Add the holds table

    • Add the record_updated_at column to the ledgers, ledger_transactions, ledger_entries, ledger_accounts and ledger_account_settlements tables

    Note that existing records will show null values for all newly-added columns by default. Please contact Customer Support at support@moderntreasury.com if you would like to request a historical re-sync of the affected tables, or with any other questions regarding these changes.

Push to Warehouse: Transfers are not occurring as scheduled for some customers
ResolvedDegraded performance1 hour 33 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are aware of an issue causing delays in the delivery of ledger transaction data to some customer warehouse destinations. We are investigating the problem and working to resolve the issue.

    Intermittent delays started: 2025-10-08 18:00 EST

Sep 2025

SEP28
Database Upgrade in cell us002
CompletedMaintenance1 hour
  • CompletedSeptember 28, 2025 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 28, 2025 at 3:00 AMUTC
    Maintenance is now in progress
  • PlannedSeptember 28, 2025 at 3:00 AMUTC

    Modern Treasury will perform database maintenance in cell us002 on September 27th at 8PM PT.

    All systems are expected to remain fully operational. However, some users may experience brief periods of increased latency during the upgrade. Normal operations will resume immediately after the maintenance window.

SEP21
Scheduled Maintenance: Network Operations
CompletedMaintenance3 hours
  • CompletedSeptember 21, 2025 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 21, 2025 at 3:00 AMUTC
    Maintenance is now in progress
  • UpdateSeptember 21, 2025 at 3:00 AMUTC

    The us001 database maintenance has been rescheduled and will not be completed during this maintenance window.

  • PlannedSeptember 21, 2025 at 3:00 AMUTC

    We are planning for a scheduled maintenance during that time for us001 database operations and cross cell network operations.

    All systems are expected to remain fully operational. However, some users may experience brief periods of increased latency during the upgrade. Normal operations will resume immediately after the maintenance window.

Modern Treasury API: Elevated Latency
Resolved211 hours 47 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Modern Treasury has partnered with AWS Support as a problem has not been identified with our infrastructure. Additional logs have been enabled to assist in the identification of the cause.

  • InvestigatingUTC
    We are investigating periods of elevated API latency. Customers may have experienced degraded performance while using the Modern Treasury API during the following time periods: 09/17/2025: 2:13 PM- 2:31 PM PT 09/16/2025: 6:46 PM-7:00 PM PT
SEP16
Database Upgrade in cell us000
CompletedMaintenance18 minutes
  • CompletedSeptember 16, 2025 at 10:18 PMUTC
    Maintenance has completed successfully.
  • In progressSeptember 16, 2025 at 10:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 16, 2025 at 10:00 PMUTC

    Modern Treasury will perform database maintenance in cell us000 on September 16th, 2025 at 3PM PT. All systems are expected to remain fully operational. However, some users may experience brief periods of increased latency during the upgrade. Normal operations will resume immediately after the maintenance window.

Previous

Sep 2025 to Nov 2025

Next